W.W. Grainger, Inc.
W.W. Grainger, Inc. App Info
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App Name
W.W. Grainger, Inc.
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Price
Free
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Developer
Grainger Apps
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Category
Shopping -
Updated
2025-12-07
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Version
11.0.271
Frequently Asked Questions
How do I get started with the Grainger app as a new user?
Download the app from Google Play, create an account or use guest checkout, and familiarize yourself with the catalog and key features through the introduced tutorials or help sections.
Can I browse products without creating an account?
Yes, you can browse the catalog without an account, but to place orders or save lists, you'll need to sign in or select guest checkout in the login screen.
How do I find a specific product quickly in the app?
Use the search bar to enter keywords, filter results by brand, price, or specifications, and utilize barcode scanning for faster product identification.
What are the main features available in the app for managing my orders?
You can view current and past orders, track shipments in real-time, place new orders via search or barcode scan, and access saved lists for quick reordering.
How does the KeepStock feature help with inventory management?
Navigate to the inventory management section, select KeepStock, and set up tracking parameters to monitor stock levels, usage, and costs to optimize inventory control.
How can I check if a product is available at my nearby branch?
Use the 'Real-Time Availability' feature in the app, enter the product details, and select your location to see inventory status at local branches.
What payment options are supported during checkout?
The app supports multiple payment methods including credit/debit cards, corporate accounts, and invoice options, accessible during the checkout process.
Are there any subscription plans or premium features I need to pay for?
Most core features are free; premium services like advanced inventory reporting may require an enterprise subscription, available via settings > account > subscriptions.
How do I update my payment or account information in the app?
Go to Settings > Account > Payment information or Profile to update your details securely within the app.
What should I do if the app stops responding or crashes?
Try restarting your device, updating the app to the latest version via Google Play, or reinstalling if issues persist. Contact support if needed.
