Whoosh

Frequently Asked Questions

How do I register and start using Whoosh for urban rides?

Download the app, tap 'Sign Up,' fill in your details, and verify your account. You can then locate scooters on the map and start riding by scanning the QR code.

How can I share files quickly using Whoosh?

Open Whoosh, select files to share, ensure nearby devices are available, then choose your recipient device. The app uses Bluetooth/Wi-Fi Direct for fast, secure transfer, with no internet needed.

What are the main features of the Whoosh scooter service?

Key features include easy reservation, QR code unlocking, GPS tracking, ride statistics, and parking zone marking on the map for safe, hassle-free urban travel.

How do I reserve and end a scooter ride in the app?

Open Whoosh, locate a scooter, tap 'Reserve,' then scan the QR code to unlock. When finished, park in a designated zone and tap 'End Ride' to stop billing.

Can I use Whoosh to send large files or videos?

Yes, Whoosh supports large file transfers quickly and securely, perfect for sharing high-resolution photos or videos without internet access by nearby device scanning.

Are there any subscription plans or paid features I should know about?

Basic scooter rides are pay-per-minute; premium features or unlimited rides may require a subscription. Check 'Settings > Account > Subscriptions' for options.

What is the cost structure for scooter rides with Whoosh?

Rides are charged by the minute, with prices displayed before you confirm. You'll need to add payment info during registration or in your account settings.

What should I do if I encounter connection issues during file sharing?

Ensure Bluetooth and Wi-Fi are enabled, within range, and no interference is present. Restart Whoosh and try resuming the transfer from the notification or app.

Is Whoosh safe and reliable for both transportation and file sharing?

Yes, Whoosh uses secure Bluetooth and Wi-Fi Direct connections, with safety features like parking zones and ride tracking, ensuring reliable and protected use.

How do I change app settings or manage my account?

Go to 'Settings' within Whoosh to update personal info, payment methods, subscriptions, or notification preferences, making your experience personalized.