WhenToWork Employee Scheduling
WhenToWork Employee Scheduling App Info
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App Name
WhenToWork Employee Scheduling
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Price
Free
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Developer
TCP Software
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Category
Business -
Updated
2025-10-09
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Version
Varies with device
Frequently Asked Questions
How do I set up the WhenToWork Employee Scheduling app for the first time?
Download the app, create an account, then follow the onboarding prompts to customize your organization's details and user roles. Setting is accessible via Settings > Profile.
Can I easily assign shifts using the app's interface?
Yes, the app offers a drag-and-drop interface for scheduling. Simply select shifts and move them to desired timeslots for quick, intuitive scheduling.
How can employees indicate their availability and preferences?
Employees can input their availability in the app under their profile section. Managers can view these preferences to assign shifts accordingly, through the Schedule > Employee Availability menu.
Does the app notify staff about schedule changes?
Yes, instant notifications are sent for shift updates and important announcements. Staff receive alerts automatically, ensuring everyone stays informed in real time.
How does the two-way communication feature work?
Employees can request shift swaps or time-off directly within the app via the Messages or Requests section, enabling transparent, quick communication between staff and managers.
What integration options does WhenToWork offer?
The app integrates seamlessly with various payroll systems. To set up, go to Settings > Integrations, then select your payroll provider and follow the instructions.
Are there analytics tools available within the app?
Yes, the app provides built-in analytics to review staffing trends and work patterns. Access these insights via the Reports > Analytics menu to improve scheduling decisions.
Is there a mobile version, and what features are available on mobile?
Yes, the mobile app allows viewing schedules, messaging, submitting time-off requests, and accessing the Tradeboard. Download from your device's app store and log in to start.
How much does the app cost, and are there subscription plans?
The app offers free basic features with optional subscription plans for premium features. Set up or upgrade your plan via Settings > Subscription within the app.
What should I do if I face issues with the app?
For support, navigate to Settings > Help & Support to contact customer service or consult the FAQ section for troubleshooting guidance.