WhatsApp Business
WhatsApp Business App Info
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App Name
WhatsApp Business
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Price
Free
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Developer
WhatsApp LLC
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Category
Communication -
Updated
2025-12-16
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Version
25.37.76
Frequently Asked Questions
How do I set up WhatsApp Business for the first time?
Download the app, verify your business phone number during setup, and customize your profile by adding business details in Settings > Business tools.
Can I use WhatsApp Business with my existing WhatsApp account?
Yes, you can use both accounts on the same device if they have different phone numbers. Just install WhatsApp Business and verify with your business number.
How do I automate responses for customer inquiries?
Go to Settings > Business tools > Quick replies, then create and assign automated responses for common questions to save time.
How can I organize my chats effectively within WhatsApp Business?
Use Labels in Settings to categorize chats by status, such as new leads or pending orders, making it easier to manage conversations.
What is the process to create and share a product catalog?
Navigate to Settings > Business tools > Catalog, then add your products with images and descriptions to showcase offerings directly within the app.
Are there any paid features, and how do I subscribe?
Some advanced features like payment and Meta Verified support may require a subscription. Check Settings > Payments or > Business tools for available options.
Can I send promotional offers through WhatsApp Business?
Yes, you can craft targeted messages and share offers directly in chats or use broadcast lists in Settings > Lists to reach multiple customers.
Is the in-app payment feature available everywhere?
In-app payment is available in select markets. Set it up in Settings > Payments, following the on-screen instructions for your region.
How do I troubleshoot connection or sync issues?
Ensure your internet connection is stable and device permissions are granted. Re-login or restart the app if syncing problems persist.
Can I link WhatsApp Business to social media platforms like Facebook Shops?
Yes, go to Settings > Business tools > Facebook Shops, then link your account to expand your sales channels and improve customer engagement.
