Wansview Cloud
Wansview Cloud App Info
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App Name
Wansview Cloud
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Price
Free
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Developer
AJCLOUD INTERNATIONAL INC.
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Category
Lifestyle -
Updated
2025-11-28
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Version
2.0.25102706
Frequently Asked Questions
How do I set up Wansview Cloud for the first time?
Download the app, create an account, follow the setup prompts, and connect your Wansview Cloud Camera via Wi-Fi. You can find the setup guide in Settings > Device Setup.
Can I use Wansview Cloud without a subscription?
Yes, you can view live feeds and receive motion alerts for free. However, cloud storage for recordings requires an active subscription. Manage subscriptions in Settings > Account > Subscription.
How do I add a new camera to Wansview Cloud?
Open the app, go to Devices > Add Camera, follow the on-screen instructions, and connect the camera to your Wi-Fi network using the setup wizard.
What features are available during live streaming?
You can view real-time video, use two-way audio, control pan, tilt, zoom, and switch between multiple cameras within the live feed interface.
How can I review past recordings?
Go to the Timeline or Recordings tab, select the date/time, and playback the stored footage. Access recordings via the cloud storage section.
How do I enable motion detection alerts?
Navigate to Settings > Alerts > Motion Detection, turn it on, and set notification preferences. Alerts will be sent instantly when motion is detected.
How does the cloud subscription work and what are the costs?
Subscriptions enable cloud storage for recordings. Pricing varies; check the app's Subscription page in Settings > Account > Subscription for options and plans.
Can I upgrade or change my subscription plan?
Yes, go to Settings > Account > Subscription, choose your desired plan, and follow prompts to upgrade or modify your subscription.
What should I do if I can't connect my camera to the app?
Ensure your camera and phone are on the same Wi-Fi network, restart devices, and reset the camera. Reattempt adding the device through the app's setup wizard.
How do I troubleshoot app or device connectivity issues?
Check your Wi-Fi connection, ensure the app and firmware are updated, and restart your camera and phone. For persistent issues, contact Wansview support via Settings > Support.
