Visual Voicemail
Visual Voicemail App Info
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App Name
Visual Voicemail
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Price
Free
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Developer
Metro by T-Mobile
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Category
Business -
Updated
2025-05-28
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Version
11.5.0.684478
Frequently Asked Questions
How do I activate Visual Voicemail on my device?
Open the app for the first time; it activates automatically for free with your MetroPCS service. If not, go to Settings > Voicemail and enable Visual Voicemail option.
Can I access my voicemails on multiple devices?
Yes, Visual Voicemail supports cross-device syncing. Simply log into your app account on your other device to access your voicemails and transcripts.
How do I read my voicemails instead of listening to them?
Open the Visual Voicemail app; your voicemails will appear in a list with transcriptions. Tap a message to read the text transcription directly.
What are the main features of Visual Voicemail for MetroPCS?
It offers organized voicemail management, message transcription, call back options, and a widget. Plus, optional Voicemail to Text is available for quick reading.
How does voicemail transcription work, and what languages are supported?
Transcription converts voicemails into readable text. The app supports multiple languages, making it accessible to diverse users; check settings for language options.
Is there any cost for using Visual Voicemail?
The basic Visual Voicemail service is free during initial activation. An optional Voicemail to Text feature requires a small monthly fee, billed via your account.
How do I subscribe to the Voicemail to Text service?
Go to Settings > Account > Subscriptions within the app or visit the MetroPCS website to add the Voicemail to Text upgrade for a monthly fee.
What should I do if Visual Voicemail isn't working properly?
Try restarting your device, ensure app permissions are granted, and check your network connection. If issues persist, reinstall the app or contact MetroPCS support.
Can I customize the notification settings for new voicemails?
Yes, go to Settings > Notifications in the app to customize alert sounds, vibrations, and whether you want to receive notifications for new messages.
How do I add the Unread Messages widget to my Android home screen?
Long press on a blank space on your home screen, select 'Widgets', find 'Visual Voicemail', then drag and place it where you want. Customize the widget if available.
