Viator Tours & Attractions
Viator Tours & Attractions App Info
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App Name
Viator Tours & Attractions
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Price
Free
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Developer
Viator
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Category
Travel & Local -
Updated
2025-12-04
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Version
14.27.0
Frequently Asked Questions
How do I get started with booking activities on Viator?
Download the app, create an account, browse tours, select your preferred activity, and proceed to checkout. For detailed steps, open the app and follow the on-screen prompts.
Can I access my bookings offline after making reservations?
Yes, once booked, tickets are available offline in the app, enabling you to view details without internet access during your trip.
What are the main features of Viator Tours & Attractions?
Key features include seamless booking, trip management, reviews from Tripadvisor, personalized wishlists, offline ticket access, and real-time notifications to enhance your travel experience.
How can I find activities that match my interests and budget?
Use filters like price, duration, and ratings on the app's search page to customize options and find the best experiences for you.
How do I modify or cancel a booking on Viator?
Go to 'My Bookings' in the app, select the activity, and choose 'Modify' or 'Cancel.' You can also do this through the trip details page for convenience.
What payment methods does Viator support?
Viator accepts Credit Card, PayPal, and Apple Pay. To review or change your preferred payment method, go to Settings > Payment Methods in the app.
Are there any discounts or promotions available on the app?
Yes, you can unlock app-only promos and earn Viator Rewards for discounts. Check in-app messaging or Offers section regularly.
How do I contact customer support if I encounter issues?
Access support via Settings > Help & Support in the app, where you can chat live, submit a request, or find FAQs for quick assistance.
Can I pay in installments or defer payments?
Yes, Viator supports flexible payment options like 'Pay Later' and installments through Klarna. Review these options during checkout.
What should I do if I experience technical issues with the app?
Try restarting the app, updating to the latest version, or contact support via Settings > Help & Support for troubleshooting assistance.
