Vestiaire Collective
Vestiaire Collective App Info
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App Name
Vestiaire Collective
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Price
Free
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Developer
Vestiaire Engineering
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Category
Shopping -
Updated
2025-12-17
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Version
5.249.0
Frequently Asked Questions
How do I create an account on Vestiaire Collective?
Download the app, open it, and tap 'Sign Up'. Enter your email, create a password, and follow the prompts to complete your profile.
Is the Vestiaire Collective app free to download and use?
Yes, the app is free to download. Additional costs may apply for purchases, and optional premium features can be managed in Settings > Account > Subscriptions.
How can I search for specific designer items?
Use the search bar and filters within the app to refine by brand, category, size, and price to find your desired items easily.
How do I receive notifications about new items from my favorite brands?
Go to Settings > Notifications > Favorite brands and turn on alerts to stay updated on new listings matching your preferences.
What is the process to sell my pre-owned designer items on the app?
Tap 'Sell' in the app, fill out the listing form with item details, and follow instructions for shipping and quality checks to complete your sale.
Are the designer items verified for authenticity?
Yes, all items undergo quality checks by experts to ensure authenticity before they are shipped to buyers, providing confidence in your purchase.
Can I pay for my purchases in installments?
Yes, the app offers interest-free payment options; select this during checkout under payment methods in Settings > Payments.
How do I track my orders and sales on the app?
Go to 'My Profile' > 'My Orders' to view shipping status, tracking information, and sales history.
What should I do if I encounter a payment or transaction issue?
Contact customer support via the app's Help section or Settings > Support for quick assistance with payment problems.
How do I report a problem with an item I purchased?
Use the 'Report Issue' feature in your order details or contact support directly through Settings > Support for resolution guidance.
