Urban Company (Prev UrbanClap)
Urban Company (Prev UrbanClap) App Info
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App Name
Urban Company (Prev UrbanClap)
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Price
Free
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Developer
Urban Company
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Category
House & Home -
Updated
2026-01-09
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Version
7.6.31
Frequently Asked Questions
How do I create an account and start booking services on Urban Company?
Download the app, open it, and sign up with your email or phone number. Once registered, browse services, select professionals, and book appointments easily from the home screen.
Can I schedule services at a specific time that suits me?
Yes, after selecting a service, choose your preferred date and time during the booking process to ensure convenience.
What types of household services can I find on Urban Company?
Urban Company offers services like home cleaning, beauty treatments, repairs, pest control, water purifier maintenance, and home decor upgrades—all available at your fingertips.
How does Urban Company ensure the quality of professionals?
All professionals are verified, trained, and rated based on customer reviews. You can view their profiles before booking to ensure quality.
How do I view service prices and compare options before booking?
Prices are displayed transparently during booking, alongside reviews and profiles. You can compare multiple professionals before confirming your appointment.
Can I reschedule or cancel a booking easily?
Yes, go to 'My Bookings' in the app, select the appointment, and choose to reschedule or cancel as needed without hassle.
Are there any subscription plans or memberships available on Urban Company?
Currently, Urban Company does not offer subscriptions; you pay per service. Check the app for any ongoing promotions or packages.
How do I make payments for services booked through the app?
Payments can be made through secure payment methods within the app, including credit/debit cards, digital wallets, or cash on delivery, depending on the service.
What should I do if a service provider doesn’t arrive or the service is unsatisfactory?
Contact customer support via the app’s help section. They will assist you promptly and help resolve any issues or arrange for further help.
What should I do if I experience technical issues with the app?
Try restarting the app, ensure your internet connection, or update to the latest version. If problems persist, contact customer support for assistance.
