TruckSmarter Load Board & Fuel

Frequently Asked Questions

How do I sign up and get started with TruckSmarter?

Download the app from your store, create an account by entering your details, and then access load searches, fuel discounts, and other features via the main dashboard.

Is TruckSmarter free to use, and are there any hidden fees?

Yes, TruckSmarter offers free load searches and fuel discounts without hidden fees. Some premium services, like freight factoring, may have additional costs, which are transparent within the app.

How can I find loads suitable for my route and equipment?

Use the load board feature, filters by city, region, trailer type, and other preferences, to quickly identify loads that match your route and equipment needs.

Can I save favorite loads and get alerts for new freight?

Yes, you can save loads, set preferences, and receive notifications about new and relevant freight opportunities through the 'Saved' and 'Alert' features in the app.

How do I access fuel discounts at truck stops?

Go to the Fuel section, select your preferred truck stop partner, and use the provided code at checkout to get discounts up to $1.50/gal without any subscription.

What is freight factoring and how do I get paid faster?

Upload your invoice, and once approved, you receive up to 50% of the payment within 2 hours. Access this feature in the 'Freight Factoring' menu under financing options.

Are there any costs associated with freight factoring?

Freight factoring rates start as low as 2.5%, with no minimums or cancellation fees. Fees are clear and outlined during the application process in the 'Factoring' settings.

How does TruckSmarter Checking help me manage my finances?

Open the checking account via the 'Finance' tab, link your details, and enjoy instant payments, 1% cashback, unlimited ATM withdrawals, and earn 3.23% interest on balances.

Can I integrate TruckSmarter with other trucking or accounting software?

Currently, TruckSmarter focuses on its all-in-one platform; integrations are not specified. Check the app's settings or contact support for compatibility options.

What should I do if the app encounters a technical issue or freezes?

Try restarting the app, ensure your device is updated, and contact customer support via the 'Help' or 'Support' section within the app for assistance.