TORRID
TORRID App Info
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App Name
TORRID
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Price
Free
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Developer
Torrid LLC
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Category
Shopping -
Updated
2025-12-09
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Version
7.0.5
Frequently Asked Questions
How do I create an account on the TORRID app?
Download the app, tap 'Sign Up,' and follow the prompts to enter your personal details and set a password to create your account.
Can I browse the products without signing in?
Yes, you can browse the collection freely; however, signing in allows you to enjoy rewards, save favorites, and access exclusive deals.
How do I search for specific items using filters?
Use the search bar at the top, then select filter options like size, color, or style to narrow down your results efficiently.
How do I earn and redeem rewards in the app?
Join the Rewards program via 'Account' > 'Rewards,' earn points for purchases, and redeem them for discounts at checkout.
What should I do if I can't find a product I saw earlier?
Use the enhanced search and filtering options or check your purchase history in 'Account' to locate previously viewed items.
How can I shop now and pay later using Klarna?
During checkout, select 'Klarna' as your payment method, then follow the prompts to split payments over time.
Are there any extra costs for using the 'Shop Now, Pay Later' option?
If paid on time, there are no interest or fees; however, late payments may incur charges. Check Klarna's terms during checkout.
How do I update my payment or delivery information?
Go to 'Account' > 'Settings' > 'Payment & Shipping,' and edit your details to keep your information current.
What should I do if the app crashes or has technical issues?
Try restarting the app, updating it to the latest version, or reinstall if problems persist. Contact support if needed.
How can I contact TORRID customer service for further help?
Visit the app's 'Help' section or go to their website's customer service page for contact options and assistance.
