Ting Sensor
Ting Sensor App Info
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App Name
Ting Sensor
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Price
Free
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Developer
Whisker Labs
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Category
House & Home -
Updated
2025-11-21
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Version
2.4.6
Frequently Asked Questions
How do I install the Ting Sensor in my home?
Plug the Ting Sensor into a standard outlet, connect your device to Wi-Fi, and follow the guided setup in the app's instructions.
Is technical experience required to set up the Ting Sensor?
No, the setup is designed to be user-friendly with step-by-step instructions; no professional help needed.
What are the main features of the Ting app?
The app offers fire prevention via micro-arc detection, power quality monitoring, energy usage analysis, and safety alerts for hazards.
How does Ting Sensor help prevent electrical fires?
It detects micro-arcs and abnormal electrical behaviors early, alerting you through the app and enabling prompt mitigation.
Can the Ting app monitor multiple sensors at the same time?
Yes, the app supports multiple Ting Sensors, allowing comprehensive household electrical monitoring from the main dashboard.
Is the Ting app a free download and are there any subscription fees?
The app is free to download; some advanced features or multi-sensor support may require a subscription, which can be managed in Settings > Subscription.
Are there any ongoing costs after purchasing the Ting Sensor?
Basic monitoring is free; additional services like professional support or advanced energy analytics might require a subscription in the app's settings.
What should I do if the Ting Sensor isn't connecting to Wi-Fi?
Ensure your Wi-Fi is stable, reconnect the device via the app's setup process, and restart the sensor if needed.
Can I receive notifications from the Ting app when there's a hazard?
Yes, you can customize notifications in the app's Settings > Notifications to stay informed about hazards and power issues.
What troubleshooting steps are recommended if the sensor or app malfunctions?
Restart the device, ensure your Wi-Fi is working, and reconfigure through the app's setup guide for proper operation.
