thredUP: Online Thrift Store
thredUP: Online Thrift Store App Info
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App Name
thredUP: Online Thrift Store
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Price
Free
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Developer
thredUP, Inc
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Category
Shopping -
Updated
2025-12-19
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Version
7.4.0
Frequently Asked Questions
How do I get started with shopping on thredUP?
Download the app, create an account via Signup, browse items, and add your favorites to the cart. Follow the checkout process to complete your purchase easily.
Can I return or exchange items I purchased?
Yes, thredUP offers easy returns and exchanges. Visit Settings > Returns & Exchanges to start the process within the return window.
How do I filter search results to find specific items?
Use the filter options on the browsing page—select size, brand, condition, or other preferences to refine your search easily.
How can I sell clothes through thredUP?
Order a Clean Out Kit via Profile > Sell Clothes. Pack your items and send them back with the included label; thredUP handles the rest.
What brands and quality do thredUP items include?
thredUP offers brands like Gucci, Louis Vuitton, Zara, and J.Crew, with items graded by condition to ensure quality and authenticity.
Are there discounts or rewards for frequent shoppers?
Yes, join the rewards program in Settings > Rewards to earn points from purchases, which can be redeemed for discounts or special offers.
Does thredUP offer any subscription services or memberships?
Currently, thredUP does not have a subscription plan. You can access deals and membership perks through the rewards program in Profile.
What should I do if the app crashes or I encounter technical issues?
Try updating the app, clear cache, or reinstall. If problems persist, contact Customer Support via Settings > Help & Support for assistance.
How do I check the sustainability impact of my shopping?
In the app, go to the Sustainability section to view statistics on water and energy saved by choosing secondhand clothes.
Is there a way to track my orders and purchases?
Yes, tap on the Orders tab in your profile to view and track all recent and past purchases easily.
