The General® Auto Insurance
The General® Auto Insurance App Info
-
App Name
The General® Auto Insurance
-
Price
Free
-
Developer
The General Automobile Insurance Services, Inc
-
Category
Business -
Updated
2025-10-16
-
Version
5.1.1
Frequently Asked Questions
How do I create an account on The General® Auto Insurance app?
Download the app, open it, and select 'Sign Up.' Follow prompts to register using your email, policy number, or social media accounts.
Is the app available for both iOS and Android devices?
Yes, The General® Auto Insurance app is available on both App Store and Google Play. Download and install the version compatible with your device.
How can I get a quick auto insurance quote using the app?
Open the app, select 'Get a Quote,' and fill in the required details. Note that some features may be restricted by state regulations.
How do I view my insurance ID cards on the app?
Log in, go to the dashboard, and select 'ID Cards.' You can view digitally or rotate your phone for quick access, or open PDFs if needed.
How can I submit a claim via the app?
Tap 'Claims' on the main menu, choose 'Start a New Claim,' upload photos, enter details, and submit. You can also track claim progress afterward.
How do I make a payment on the app?
Navigate to 'Payments,' select your policy, choose 'Make a Payment,' and select your preferred payment method, including scheduling future payments.
Can I use the app to manage my policy details and coverage?
Yes, log in to access your policy details under 'Policy Management,' where you can review, update, or renew your coverage options.
What are the options for logging into the app securely?
You can log in with your email, policy number, Facebook, Google account, or use biometric options like fingerprint or face recognition for quick access.
How do I handle payments if I want to split costs among different methods?
During payment, select 'Split Payment' and choose your preferred methods to distribute costs across multiple options for convenience.
What should I do if the app is not responding or I encounter a lag?
Try closing and reopening the app, ensure your device is updated, or reinstall the app. Contact support if problems persist for further assistance.
