TfL Go: Plan, Pay, Travel
TfL Go: Plan, Pay, Travel App Info
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App Name
TfL Go: Plan, Pay, Travel
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Price
Free
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Developer
Transport for London (TfL)
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Category
Maps & Navigation -
Updated
2025-12-16
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Version
3.3.0
Frequently Asked Questions
How do I get started with TfL Go app on my phone?
Download the app from your app store, open it, and create a TfL account or log in to access journey planning and payment features.
Is the TfL Go app free to use?
Yes, the app is free to download and use; you only pay for travel fares when topping up your Oyster or using contactless payments.
How can I plan a route using the TfL Go app?
Open the app, tap 'Journey Planner', enter your start and end locations, and choose your preferred route option for detailed directions.
Can I view real-time updates of buses and trains on TfL Go?
Yes, the app provides live updates for all transport modes, including delays and service disruptions, on the interactive map.
How do I check accessibility features at stations in TfL Go?
Search for your station within the app and select 'Accessibility' to view step-free access, facilities, and station details.
How do I top up my Oyster card or buy Travelcards in TfL Go?
Go to 'My Account' > 'Top Up' to add funds or purchase Travelcards directly within the app after logging in.
Can I pay for my journey with contactless payment on TfL Go?
Yes, simply link your contactless card or device and tap to pay for convenience, without needing cash or paper tickets.
How do I view my journey history in TfL Go?
Navigate to 'My Account' > 'Journey History' to see past trips and transaction details for Oyster and contactless payments.
What should I do if the app crashes or isn't loading?
Try restarting your device, ensure the app is updated, or reinstall it; if the issue persists, contact TfL support through 'Help' in the app.
How do I enable step-free mode in the TfL Go map?
Open the map, tap 'Settings' or 'Options', then select 'Step-Free Mode' to view accessible stations and routes.
