telebirr
telebirr App Info
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App Name
telebirr
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Price
Free
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Developer
Ethio telecom SC
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Category
Business -
Updated
2025-04-27
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Version
1.2.5.035
Frequently Asked Questions
How do I get started with Telebirr SuperApp for new users?
Download the app from Google Play or App Store, register with your mobile number, and follow the onboarding instructions to set up your account easily.
Can I use Telebirr SuperApp without an internet connection?
Yes, for specific services like fuel payments, the app supports offline transactions; simply complete the process and sync when back online.
How do I link my bank account or mobile money to Telebirr?
Go to 'Settings' > 'Bank Accounts' or 'Linked Accounts,' then follow prompts to add and verify your bank or mobile money services.
What are the main features of Telebirr SuperApp?
The app supports bill pay, money transfer, airtime purchase, government payments, and access to third-party mini apps for diverse services like ride-hailing and ticketing.
How can I make a money transfer using Telebirr?
Open the app, choose 'Transfer,' enter recipient's number or select from contacts, enter amount, and confirm to complete the transfer.
How do I pay bills or buy goods through the app?
Navigate to the relevant service section, select the bill or product, enter necessary details, and confirm the payment to complete quickly.
Can I subscribe to premium services or ongoing plans on Telebirr?
Yes, go to 'Subscriptions' or 'Plans' within the app, choose your desired service, and follow steps to subscribe or manage recurring payments.
How do I top up my Ethio telecom airtime or packages?
Select 'Airtime' or 'Packages,' enter your phone number or choose from saved options, and confirm to purchase instantly.
What should I do if I encounter transaction failures or errors?
Check your internet connection, ensure sufficient balance, and contact customer support via 'Help' > 'Support' for assistance.
How secure is my financial data on Telebirr SuperApp?
The app uses encryption, two-factor authentication, and other security measures to keep your data safe during transactions.
