T-Mobile® FamilyMode™
T-Mobile® FamilyMode™ App Info
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App Name
T-Mobile® FamilyMode™
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Price
Free
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Developer
T-Mobile USA
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Category
Parenting -
Updated
2025-12-08
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Version
4.0.3
Frequently Asked Questions
How do I get started with T-Mobile® FamilyMode™ and set it up for my family?
Download the app from the App Store or Play Store, create profiles for family members, and follow the setup wizard to connect devices and customize rules.
Can I use FamilyMode on both Android and iOS devices?
Yes, FamilyMode is compatible with both Android and iOS devices. Download it from the Google Play Store or Apple App Store and follow the setup instructions.
How can I track my child's location in real-time?
Open FamilyMode, select your child's profile, and tap 'Location' to view their real-time position and review past routes.
What features help me control my child's screen time?
You can set daily screen time limits, pause internet access, and allocate extra time as rewards via the app's controls under profile settings.
How does content filtering work within FamilyMode?
Navigate to Settings > Content Filtering to select preset filters or create custom ones that block inappropriate websites and apps.
Will I need to pay extra for using FamilyMode features?
FamilyMode requires a subscription fee, but many families find the safety and control benefits worth the cost. Check your account for subscription options.
How do I subscribe or manage my FamilyMode plan?
Go to Settings > Account > Subscription within the app or on the T-Mobile website to subscribe or modify your FamilyMode plan.
What should I do if FamilyMode isn't working properly or devices aren't syncing?
Try restarting the app and devices, ensure internet connection is stable, and re-verify device connections in the app's settings.
Can I temporarily disable FamilyMode controls on all devices?
Yes, use the 'Pause' button in the app to temporarily disable internet access across all connected devices, ideal for offline family time.
How can I send an SOS alert in case of an emergency?
Open the app, select the family member's profile, and tap 'SOS' to instantly send an emergency alert with your location.
