Sutter Health My Health Online
Sutter Health My Health Online App Info
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App Name
Sutter Health My Health Online
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Price
Free
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Developer
Sutter Health
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Category
Medical -
Updated
2025-10-14
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Version
11.4.5
Frequently Asked Questions
How do I sign up for the Sutter Health My Health Online app?
Visit https://mho.sutterhealth.org to register for an active account, then download the app from your device's app store and log in with your credentials.
Can I access my health information on the app without visiting the hospital?
Yes, after logging in, you can view test results, medication info, immunizations, and health reminders anytime via the app.
How do I schedule or change an appointment using the app?
Open the app, go to 'Appointments,' select 'Schedule' or 'Reschedule,' choose your preferred date and provider, then confirm your booking.
How can I message my healthcare team through the app?
Navigate to 'Messages' or 'Chat' in the app, select your provider, and type your question or message to communicate directly.
How do I pay my bills within the app?
Go to 'Billing,' select the outstanding invoice, then choose your payment method and follow the prompts to complete your payment.
Can I access my family members' health records on this app?
Yes, with proxy access, you can view and manage your family members' health records under 'Family Access' in the app.
Does the app support virtual visits and how to book one?
Yes, in the 'Appointments' section, select 'Video Visit,' pick your provider, and follow instructions to schedule or start a virtual consultation.
How do I set health reminders or track my health data?
Navigate to 'Health Tracking,' add your daily goals like steps or blood pressure, and enable reminders to stay on track.
Is there a fee for using this app or its features?
The app itself is free; however, billed medical services and appointments may incur charges based on your insurance plan and provider.
What should I do if the app crashes or I encounter technical issues?
Try restarting your device, ensure the app is updated, or contact Sutter Health support through the app's help section for assistance.
