Spruce: Medical Communication

4.9

Rating

0.50M

Downloads

Everyone

Age

Google Play App Store

Spruce: Medical Communication App Info

App Name

Spruce: Medical Communication
Price

Free
Developer

Spruce Health
Category
Medical
Updated

2025-12-09
Version

4.3.55

Frequently Asked Questions

How do I get started with using Spruce for the first time?

Download the app, create an account or get an invitation from your provider, then follow the onboarding instructions to connect with your healthcare team securely and start communicating.

Is Spruce free for patients to use?

Yes, Spruce is completely free for patients. Just ask your healthcare provider for an invitation link to sign up and begin communicating securely.

How can I securely message my healthcare provider on Spruce?

Open the app, log in with your credentials, and navigate to your conversations to send and receive encrypted messages or photos directly from your provider.

What features are available for healthcare professionals on Spruce?

Providers can set up secure messaging, video calls, fax, auto-responders, manage patient panels, and collaborate with their team via internal chats and shared inboxes.

How does Spruce ensure the privacy and security of health information?

Spruce complies with HIPAA, supports two-factor authentication, retains audit logs, and is SOC 2 and HITRUST certified to protect your health data.

Can Spruce support telehealth video appointments?

Yes, Spruce offers secure, HIPAA-compliant video calling directly through the app for virtual consultations and follow-ups.

How do I upgrade or change my subscription plan as a healthcare provider?

Go to Settings > Account > Subscription to view or modify your plan, or contact support for assistance with billing options and upgrades.

Is there a cost for healthcare providers using Spruce?

Providers can start with a free trial; ongoing costs depend on the chosen plan. Check your account settings or contact sales for detailed pricing info.