SimplePractice Client Portal
SimplePractice Client Portal App Info
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App Name
SimplePractice Client Portal
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Price
Free
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Developer
SimplePractice
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Category
Medical -
Updated
2025-10-23
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Version
1.7.11
Frequently Asked Questions
How do I initially access the SimplePractice Client Portal app?
Your practitioner will invite you via email. Download the app, then sign in with your email to get started, following the activation instructions provided.
How can I sign in easily without remembering passwords?
Use biometric login (fingerprint or facial recognition) or a passcode enabled on your device for quick, secure access. Enable these in Settings > Security.
What should I do if I forget my passcode or it's not working?
Use the 'Forgot Passcode' option on the login screen or reset it via Settings > Security. Contact your provider if you need further assistance.
How can I check my upcoming appointments in the app?
Navigate to the 'Appointments' tab on the home screen to view all upcoming sessions and manage your schedule easily.
Can I reschedule or request changes for my appointments directly in the app?
Yes, go to 'Appointments,' select the specific session, and choose to request a change or reschedule, following the prompts.
How do I pay my bills through the app?
Go to 'Billing' or 'Payments' in the menu, select your invoice, and add your payment method, including HSA/FSA cards, for quick payment.
Can I complete and sign forms electronically within the app?
Yes, access forms in the 'Documents' section, fill out and electronically sign them. Reach your provider if forms are unavailable.
What features are available for telehealth appointments?
Join virtual sessions via the 'Telehealth' or 'Appointments' section directly within the app for secure video calls with your provider.
How do I switch between multiple client profiles in the app?
Use the 'Profile Switching' option in the menu to toggle between different clients or providers easily without multiple logins.
Are there any subscription or usage fees for the app?
The app is free to download and use; fees depend on your service provider's billing, not on the app itself, but confirm with your provider for details.
