Shopify Point of Sale (POS)
Shopify Point of Sale (POS) App Info
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App Name
Shopify Point of Sale (POS)
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Price
Free
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Developer
Shopify Inc.
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Category
Business -
Updated
2025-12-02
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Version
10.15.2
Frequently Asked Questions
How do I set up Shopify POS for the first time?
Download the Shopify POS app, connect hardware, and follow the setup wizard in Shopify Admin under Settings > Point of Sale for step-by-step guidance.
Can I use Shopify POS on both iPhone and iPad?
Yes, Shopify POS is compatible with iPhone and iPad devices. Download from App Store and log in with your Shopify account to start.
How does Shopify POS synchronize online and in-store sales?
It automatically syncs inventory, sales, and customer data across channels in real-time, managed through Shopify Admin under Reports and Inventory sections.
How can I process payments with Shopify POS?
Navigate to the POS app, select or create a cart, and choose payment methods like credit cards, Apple Pay, Google Pay, or cash via the payment options in the checkout screen.
How do I create customer profiles in Shopify POS?
Go to Customers section in Shopify Admin, click 'Add customer,' and input details. Customers can then be linked during checkout for personalized experience.
Can I apply discounts and promo codes on Shopify POS?
Yes, during checkout, tap 'Discounts' to add promo codes or manual discounts, available in the POS app's checkout interface under Promotions.
What hardware peripherals are compatible with Shopify POS?
Shopify POS supports barcode scanners, receipt printers, cash drawers, and card readers, easily connected through Bluetooth or USB via device settings.
Are there subscription plans for Shopify POS, and what do they include?
Shopify POS is included with Shopify's subscription plans, such as Basic, Shopify, and Advanced, offering features like inventory management and sales analytics; check Shopify Plans in Settings.
How much does Shopify POS cost?
Shopify POS is available with your Shopify plan; transaction fees vary based on your plan, with additional costs if using third-party hardware or payment gateways outside Shopify Payments.
What should I do if Shopify POS is not processing payments correctly?
Check device connections, ensure your hardware is compatible and updated, and verify payment settings in Shopify Admin under Settings > Payments. Contact support if needed.
