Shop Samsung
Shop Samsung App Info
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App Name
Shop Samsung
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Price
Free
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Developer
Samsung Electronics Co. Ltd
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Category
Shopping -
Updated
2026-01-13
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Version
2.0.35596
Frequently Asked Questions
How do I create an account on Shop Samsung?
Download the app, open it, tap 'Sign Up', and follow the prompts to register using your email or Samsung account via Settings > Account.
Can I browse products without signing in?
Yes, you can browse products freely, but signing in allows you to enjoy personalized recommendations, rewards, and order management.
How do I use the AR feature to see products in my space?
Select a product, tap the 'AR View' button, and follow on-screen instructions to virtually place the device in your environment.
How can I find exclusive deals and discounts on the app?
Navigate to the 'Deals' section from the home page to view curated offers, limited-time promos, and bundle discounts available now.
What personalized notifications will I receive?
Go to Settings > Notifications to customize alerts about deals, new product launches, and flash sales matching your preferences.
How do I earn and redeem Samsung Rewards points?
Join Samsung Rewards in Settings > Rewards, then earn points on eligible purchases and redeem them through the app at checkout.
What payment options are available during checkout?
The app supports payment via Apple Pay, PayPal, Amazon Pay, and Pay in 4 with Affirm, accessible at the checkout page.
How do I schedule a product repair or customer support session?
Access 'Customer Support' in the menu, then select 'Schedule Repair' or chat with a representative for assistance.
How do I track my orders within the app?
Go to 'My Orders' from your profile to view real-time order status, shipping details, and delivery updates.
What should I do if I experience app crashes or payment failures?
Try updating the app, clear cache, or restart your device. If issues persist, contact Samsung support via in-app chat for help.
