Shell: Fuel, Charge & More
Shell: Fuel, Charge & More App Info
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App Name
Shell: Fuel, Charge & More
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Price
Free
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Developer
Shell Information Technology International B.V.
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Category
Auto & Vehicles -
Updated
2025-12-06
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Version
8.12.0
Frequently Asked Questions
How do I register and start using the Shell: Fuel, Charge & More app?
Download the app from your store, open it, and follow the on-screen prompts to create your account using your email or social login options.
Can I pay for fuel and charging directly through the app?
Yes, the app supports secure mobile payments via Shell cards, PayPal, Apple Pay, Google Pay, credit/debit cards, and in-app contactless options.
How do I find the nearest Shell station or EV charger?
Open the app and use the station locator feature to view nearby locations with services and real-time availability.
What features are available for electric vehicle owners?
EV owners can locate Shell Recharge stations, check availability, start/stop charging, and make payments within the app.
How can I earn and redeem Fuel Rewards through the app?
Join the Fuel Rewards program, link your account in settings, and enjoy automatic savings on each fill-up, with rewards applicable at checkout.
What should I do if my payment is not processing correctly?
Ensure your payment method is up-to-date in Settings > Payment Methods, or try re-adding your card and retrying the transaction.
Are there any subscription fees for using the Shell app features?
No, downloading and using the app is free. Optional rewards programs or premium features may have specific requirements but are generally free to join.
How do I troubleshoot issues with app crashes or slow loading?
Try restarting your device, updating the app to the latest version, or reinstalling it from your app store for optimal performance.
Can I link multiple payment options or loyalty accounts in the app?
Yes, you can add multiple payment methods and link your Fuel Rewards account in Settings > Payment & Rewards for flexible use.
How safe is my personal and payment information within the app?
The app uses Secure Socket Layer (SSL) encryption and industry-standard security protocols to protect your data and transactions.
