Shell Box
Shell Box App Info
-
App Name
Shell Box
-
Price
Free
-
Developer
Raízen Combustíveis
-
Category
Shopping -
Updated
2025-12-10
-
Version
9.26.50
Frequently Asked Questions
How do I initially set up and register for Shell Box?
Download the app, open it, then follow the prompts to register and link your payment method under Settings > Account > Register.
Can I use Shell Box without registering my payment details?
No, registration is required to link your payment methods and start refueling with Shell Box for secure and quick transactions under Settings > Payment Methods.
How do I pay for fuel using Shell Box at the pump?
Open Shell Box, tap 'Enter to pay', enter the payment code shown on the pump screen, and confirm the transaction to refuel seamlessly.
How do I earn and check points within Shell Box?
Points are earned automatically with each refuel. Check your points balance in the app's Home or Rewards section under the main menu.
Can I redeem my points for discounts or rewards?
Yes, you can redeem points for discounts within the app. Go to Rewards > Redeem Points to see available options and apply benefits.
How do I locate the nearest Shell station using Shell Box?
Open the app, click on 'Station Locator' from the dashboard, and allow location access to find nearest Shell stations.
Is Shell Box free to download and use?
Yes, Shell Box is free. You only pay for fuel and any optional services through the app or at the station.
Are there any subscription fees or premium memberships with Shell Box?
No, there are no subscription fees. All core features like paying and rewards are free; check Settings > Membership for special offers.
What should I do if the app crashes or has technical issues?
Try updating the app, restart your device, or reinstall Shell Box. Contact Support via Settings > Help > Contact Us for further assistance.
Can I link multiple payment methods to Shell Box?
Yes, you can add multiple payment options under Settings > Payment Methods and select your preferred method before fueling.
