Sephora: Buy Makeup & Skincare
Sephora: Buy Makeup & Skincare App Info
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App Name
Sephora: Buy Makeup & Skincare
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Price
Free
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Developer
Sephora USA, Inc.
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Category
Beauty -
Updated
2025-10-16
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Version
25.20.1
Frequently Asked Questions
How do I create an account and start shopping on the Sephora app?
Download the app, open it, tap 'Sign Up' on the home screen, and enter your details. Follow the prompts to set up your account and start exploring products.
Can I browse products without signing in?
Yes, you can browse products freely, but signing in allows you to save favorites, access personalized recommendations, and place orders. Sign in via 'Account' in the bottom menu.
How does the Virtual Artist feature work and how do I access it?
Tap on 'Virtual Artist' from the home screen or product page. Use your camera or upload a selfie to try on different shades and looks virtually in real-time.
How can I find my perfect foundation shade using the app?
Use the 'Foundation Finder' tool located under 'Beauty Tools.' Just input your skin tone and preferences to get personalized shade recommendations in about 2 minutes.
What should I do if I can't find a product I'm looking for?
Use the search bar to refine your query by brand, type, or price. You can also filter results or check the 'In-store Pickup' option for availability.
How do I earn and redeem rewards with the Beauty Insider program?
Join through 'Account' > 'Beauty Insider' to start earning points on purchases. Redeem points for exclusive gifts via the 'Rewards Bazaar' in the app.
Are there subscription options for regular deliveries or special services?
Currently, the app mainly offers product purchases and rewards; subscription services are not available. Check 'Account' > 'Membership' for updates.
What should I do if the app crashes or has technical issues?
Try restarting your device, updating the app, or reinstalling it. If issues persist, contact Sephora customer support via 'Help & Support' in the app.
Can I track my orders and view purchase history?
Yes, tap on 'Account' > 'Orders' to view tracking information and your past purchases for easy reordering or reference.
