SBS On Demand

Frequently Asked Questions

How do I sign up for SBS On Demand and start streaming?

Simply download the app from your device's app store and open it. No registration is required for browsing, but to create a watchlist or resume playback, tap 'Sign In' and follow the prompts to create a free account using your email or social login. No payment needed.

Can I watch SBS On Demand on my smart TV or tablet?

Yes. The app is available on smartphones, tablets, smart TVs, and streaming devices. Download it from your device's app store, or access via your TV's built-in app centre. Your watchlist syncs across devices when you're logged in.

How do I download episodes for offline viewing?

While browsing, tap the download icon next to any supported episode or movie. Downloads save to your device for offline playback. To manage them, go to My Stuff > Downloads. We recommend doing this over Wi-Fi to save mobile data.

What kind of content can I find on SBS On Demand?

Over 15,000 hours of free content: Australian dramas, international films, documentaries, comedy, current affairs, and sports. Explore curated collections like 'Trending Now', 'Staff Picks', or world cinema hubs by region. New titles are added regularly.

How do I search for specific shows or movies?

Tap the magnifying glass icon at the top of the home screen. Type a title, actor, or genre. You can also filter by language or region using the 'Browse' menu. Results appear instantly. Save favourites to your watchlist by tapping the bookmark icon.

Can I create a watchlist and resume playback across devices?

Yes, after signing in. Tap the '+' or 'Add to Watchlist' button on any title. Your watchlist syncs automatically via your account. Resume playback from where you left off on any device. Access your list under My Stuff > Watchlist.

Is SBS On Demand really free? Are there any hidden fees?

Absolutely free – no subscription, no hidden costs. You get immediate access to the full library without paying a cent. Ads may appear occasionally but are minimal. The only potential cost is mobile data usage if you stream over your provider's network.

Do I need to pay for premium content or a subscription plan?

No. All content on SBS On Demand is free – there are no premium tiers or subscription plans. You can watch everything without ever entering payment details. Just download the app and start streaming. No trials, no commitments.

How can I opt out of Nielsen measurement software in the app?

SBS On Demand includes Nielsen's software for market research. To opt out, go to Settings > Privacy > Nielsen Measurement and toggle it off. This does not affect your streaming experience. You can also manage preferences via Nielsen's privacy page.

Why is my video buffering or not loading?

Check your internet connection first. If on mobile, try switching to Wi-Fi. In the app, go to Settings > Video Quality and select 'Standard' to reduce data usage. Close background apps and restart the app. If issues persist, reinstall the app or contact support.