Salesforce
Salesforce App Info
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App Name
Salesforce
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Price
Free
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Developer
Salesforce.com, inc.
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Category
Business -
Updated
2026-01-05
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Version
258.010.0
Frequently Asked Questions
How do I start using the Salesforce mobile app for the first time?
Download from App Store or Google Play, open the app, log in with your Salesforce credentials, and customize your Mobile Home dashboard to fit your workflow.
Is it easy for new users to get started without prior CRM experience?
Yes, the app features an intuitive interface and guided onboarding, making it accessible for both new and experienced users.
How can I access my Salesforce data offline?
Enable offline access in Settings > Offline Data. The app then syncs critical data for use even without internet, refresh when connectivity is restored.
What are the key features of the Salesforce mobile app I should know?
Key features include Mobile Home dashboards, real-time data access, secure data management, push notifications, and seamless integration across platforms.
How do I customize my Mobile Home dashboard?
Go to Settings > Mobile Home, then add, remove, or rearrange reports, lists, tasks, and events to suit your workflow easily.
Can I receive real-time alerts and notifications?
Yes, set up push notifications via Notification Builder in Settings to stay updated on important events and data changes.
What subscription plans are available for Salesforce, and which one should I choose?
Salesforce offers various plans based on features and users; visit Settings > Subscription to view options and select the plan that fits your business needs.
Is the Salesforce mobile app included in all subscription plans?
The app is generally included in standard Salesforce subscription plans; specific features and pricing depend on your chosen plan—check your account details under Settings > Subscription.
Does using Salesforce on mobile require additional payments or licenses?
Additional licenses may be needed depending on your plan and user count; consult your Salesforce administrator or check Settings > Licenses for details.
What should I do if I encounter issues with data synchronization?
Try refreshing data, check your internet connection, and review permissions in Settings > Data Management. Contact support if problems persist.