Roborock
Roborock App Info
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App Name
Roborock
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Price
Free
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Developer
Roborock
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Category
Lifestyle -
Updated
2026-01-13
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Version
4.56.08
Frequently Asked Questions
How do I connect my Roborock vacuum to the app for the first time?
Download the app from your device's store, open it, follow the on-screen setup prompts, and pair your vacuum via Bluetooth or Wi-Fi under Devices > Add Device.
Is the Roborock app compatible with both Android and iOS devices?
Yes, the Roborock app is available on both Google Play Store and Apple App Store, compatible with Android and iOS smartphones.
Where can I access the core features like scheduling and zone cleaning?
Open the Roborock app, go to the main menu, and select ‘Cleaning Schedule' or ‘Zone Cleaning' under the control interface.
How can I set up cleaning zones and no-go areas in the app?
Navigate to Map Management > Zones, then draw or designate zones and no-go areas directly on the map in the app for tailored cleaning.
Can the app handle multiple floors and how do I switch between them?
The app supports up to 4 maps for different floors; save each map after cleaning and switch between them via Map Settings in the app.
What should I do if the app's controls are lagging or unresponsive?
Ensure your device and vacuum are connected to Wi-Fi, restart the app, or reconnect the vacuum in Devices settings to fix lag or responsiveness issues.
Are there any subscription plans or in-app purchases for additional features?
Some advanced features like multi-floor mapping may require in-app upgrades; check Settings > Subscription for available plans and benefits.
Does the app offer any premium features for smarter cleaning or customization?
Yes, premium plans unlock features like custom cleaning zones, multi-level maps, and advanced scheduling; access via Settings > Account > Subscription.
How much does a subscription cost and how do I subscribe?
Pricing varies; go to Settings > Account > Subscription in the app, and select a plan to subscribe with your preferred payment method.
What should I do if my Roborock vacuum isn't responding or has connectivity issues?
Try restarting the vacuum, ensure strong Wi-Fi connection, re-pair the device in the app, or update the app and firmware for troubleshooting.