Public Storage
Public Storage App Info
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App Name
Public Storage
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Price
Free
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Developer
Public Storage Apps
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Category
Business -
Updated
2025-12-07
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Version
2.20.0
Frequently Asked Questions
How do I get started with the Public Storage app?
Download the app from your app store, create an account, and link your storage units by following the on-screen instructions within the app's setup section.
Can I manage multiple storage units on one app account?
Yes, you can add and manage multiple units across different locations by navigating to the 'My Units' section in the app menu.
How do I open gates or doors using the app?
Ensure you're within range, then open the app, select your storage unit, and tap 'Access' to unlock gates or doors instantly.
What features are available for paying my bills?
You can pay bills manually via 'Payments' or enable 'AutoPay' in 'Settings' to automatically settle monthly rent.
How do I set up AutoPay for my storage unit?
Go to 'Payments' > 'AutoPay' in the app, then enter your payment details and activate the feature for automatic monthly payments.
Is there a way to receive notifications about my storage payments?
Yes, enable notifications in 'Settings' > 'Alerts' to get reminders before due dates and payment confirmations.
How can I contact customer support if I have issues?
Tap 'Support' or 'Help' in the app menu to chat with a representative or send a message for assistance directly through the app.
Can I update my account details or storage preferences in the app?
Yes, visit 'Account Settings' to update personal info, payment methods, or modify storage options as needed.
What should I do if the app isn't opening or working properly?
Try restarting your device, update the app to the latest version, or reinstall it if problems persist. Contact support if issues continue.
Are there any fees for using the app or its features?
Using the app is free; fees only apply to storage rental and payments, which can be paid directly in the app via secure methods.
