Petco: The Pet Parents Partner
Petco: The Pet Parents Partner App Info
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App Name
Petco: The Pet Parents Partner
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Price
Free
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Developer
Petco Animal Supplies, Inc.
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Category
Shopping -
Updated
2025-12-29
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Version
9.27.0
Frequently Asked Questions
How do I set up my pet profiles in the Petco app?
Open the app, navigate to 'My Pets', tap 'Add Pet', and fill in your pet's details to start managing their care.
How can I schedule a grooming appointment for my pet?
Go to 'Services', select 'Grooming', choose your pet, pick a date/time, and confirm the booking through the app.
What is the process to purchase pet supplies via the app?
Browse products in the app, add items to your cart, proceed to checkout, and choose your preferred delivery or curbside pickup.
How do I set up recurring orders for pet food?
In the product page, select 'Repeat Delivery', set your preferred frequency, and save the order for automatic reordering.
How can I track my pet's health and vaccination records?
Access your pet's profile, tap the 'Health Records' section, and update or review vaccination, medical history, and dietary info.
What are the benefits of the Vital Care membership and how do I redeem points?
Join Vital Care via 'Membership' in the app, earn points on purchases, and redeem them in 'Rewards' for discounts or perks.
How do I access special discounts or rewards for members?
Log in to your account, go to 'Rewards', view available discounts, and apply them during checkout or at checkout counters.
Can I update or cancel my grooming appointment easily?
Yes, in the 'Appointments' section, select your booking, and choose 'Reschedule' or 'Cancel' as needed within the app.
What should I do if the app is not loading or crashing?
Try restarting your device, ensure your app is updated in the app store, or reinstall the app if issues persist.
How do I contact customer support for help with the app?
Navigate to 'Help' or 'Contact Us' within the app menu to chat with support or find contact options like email or phone.
