Palmstreet - Live shopping

Frequently Asked Questions

How do I create a Palmstreet account and start shopping?

Download the app, open it, and tap 'Sign Up'. Follow the prompts to register with email or social media, then browse live shows and products to start shopping.

Can I watch live shopping shows without signing up?

You can view some live shows as a guest, but creating an account provides full access to participate, bid, and enjoy exclusive deals. Sign up via Settings > Account.

How does the live shopping experience work on Palmstreet?

Join live shows, watch trusted sellers showcase items, ask questions, participate in polls, and purchase products instantly through seamless in-stream shopping and interactive features.

How do I participate in live giveaways and claim coupons?

Join ongoing live shows, follow the host's instructions to enter giveaways, and claim coupons during or after broadcasts via notifications or the coupon section in the app.

Where can I browse different collections and find unique gifts?

Use the categories on the home screen to explore curated collections like plants, jewelry, or collectibles. You can also search for specific items through the search bar.

How can I make secure payments on Palmstreet?

Navigate to 'Settings > Payment Methods' to add your preferred options like Apple Pay or credit cards. During checkout, select your method and complete the payment securely.

Are there any subscription plans or premium features on Palmstreet?

Palmstreet offers exclusive deals and loyalty rewards for active shoppers. Check 'Settings > Subscriptions' for any available premium memberships or loyalty programs.

What should I do if the app crashes or I encounter technical issues?

Try restarting the app or updating it via your app store. If problems persist, contact customer support through 'Settings > Help & Feedback' for assistance.

Can I participate in live shows and bidding from my computer?

Currently, Palmstreet is optimized for mobile devices. Use your smartphone to fully enjoy live streams, bidding, and interactive shopping experiences.

Is there a way to contact customer support if I have questions or issues?

Yes. Access 'Settings > Help & Support' within the app or visit the support section on the app's website to contact the dedicated customer service team.