OptumRx
OptumRx App Info
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App Name
OptumRx
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Price
Free
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Developer
Optum Inc.
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Category
Medical -
Updated
2025-12-12
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Version
4.51.1
Frequently Asked Questions
How do I get started with the OptumRx app for the first time?
Download the app from your device store, open it, and securely log in with your member credentials to access your pharmacy benefits and features.
Do I need to create an account to use the OptumRx app?
Yes, signing up with your member information is required for personalized access, prescription management, and order tracking. Go to Sign Up in the app to start.
How can I view my medications and prescription history?
After logging in, tap on the 'Medications' or 'Prescription History' section from the dashboard to view all your current and past medications.
How does the app help me compare drug prices?
Use the 'Price Search' feature, enter your medication, and see different options with price comparisons based on your insurance coverage.
Can I transfer prescriptions to home delivery through the app?
Yes, select the prescription you want to transfer, then choose the 'Transfer to Home Delivery' option, and follow prompts to complete the process.
How do I refill a prescription using the app?
Go to your prescription list, select the medication, then tap 'Refill' to submit your refill request for processing.
How can I view my member ID card in the app?
Navigate to 'My Profile' or 'Member ID Card' section within the app to view and display your digital membership card.
Is there a fee to use the OptumRx app or for its features?
The app is free to download and use; however, costs for prescriptions depend on your insurance plan and medication prices.
How do I contact customer support if I have an issue using the app?
Tap on 'Help' or 'Support' within the app to chat with a representative or access FAQ for assistance with your issues.
What should I do if the app crashes or I experience technical issues?
Try reinstalling the app or updating to the latest version. If ongoing, contact support through the 'Help' section for further assistance.
