OpenTable

Frequently Asked Questions

How do I create an account and start booking reservations?

Download OpenTable, open the app, tap 'Sign Up' or 'Log In', then follow prompts to register. Once logged in, you can browse restaurants and make reservations easily.

How can I find restaurants near my location?

Enable location services in your device. OpenOpenTable app uses geo-location to show nearby restaurants on the homepage or filter search results by 'near me'.

What features does OpenTable offer for reserving tables?

OpenTable allows you to book, modify, or cancel reservations directly in the app. Use the 'Reservations' tab to manage your bookings and receive notifications for available tables.

How do I filter restaurants by cuisine or occasion?

Use the search filter options on the browse page. Select preferred cuisine types or occasions like romantic, family, or business dining to find suitable restaurants.

How can I earn and redeem rewards with OpenTable?

Join the loyalty program in Settings > Rewards. Earn points by dining at participating restaurants, then redeem them via the Rewards section for perks or future reservations.

What should I do if my reservation didn't go through or I received an error?

Check 'Reservations' in the app for confirmation. If issues persist, restart the app, cancel partial bookings, or contact OpenTable support via Help Center for assistance.

Are there any costs involved in using OpenTable or its premium features?

Basic reservations are free. Premium features or rewards redemption may require a loyalty account activation. Check Settings > Subscription for detailed options and charges.

Can I cancel or modify my reservation after booking?

Yes, go to 'Reservations', select your booking, then choose 'Modify' or 'Cancel'. Changes can be made up until the restaurant's specified cutoff time.

Is there a subscription or premium plan, and how does it work?

OpenTable's loyalty program is free. For additional perks, check Settings > Rewards for upgrade options. No mandatory subscription is required for standard use.

How do I contact support if I encounter technical issues?

Visit our Help Center at https://help.opentable.com/ for FAQs or submit a support request. Customer service is available to assist with technical or account issues.