OnStar Guardian: Safety App
OnStar Guardian: Safety App App Info
-
App Name
OnStar Guardian: Safety App
-
Price
Free
-
Developer
OnStar, LLC
-
Category
Lifestyle -
Updated
2026-01-07
-
Version
3.6.7
Frequently Asked Questions
How do I set up OnStar Guardian on my smartphone?
Download the app from your app store, sign in or create an account, then follow the on-screen setup instructions to start using safety features.
Can I use OnStar Guardian without an OnStar vehicle?
Yes, the app works independently on Android devices, providing safety features without needing a compatible vehicle.
How do I share my family's locations with others?
Open the app, go to Family Locator, select members to share with, and invite them via link or app invitation in the Settings menu.
What does the Roadside Assistance feature do?
Tap 'Roadside Assistance' in the app, choose your needed service, and request help for issues like flat tires or fuel delivery.
How does crash detection work on my phone?
The app uses sensors to detect severe collisions; if detected, it automatically alerts an OnStar Advisor for help.
What should I do if I press the Emergency button?
Press the red Emergency button in the app, and trained Advisors will assess your situation and connect you with emergency services.
Is there a cost for using the app's features?
The basic app is $15/month for full features. Roadside assistance requests are limited to four per year; additional help may cost extra.
How do I subscribe or cancel the premium plan?
Go to Settings > Subscription in the app to subscribe, manage, or cancel your plan easily through your account preferences.
Can I share the app with multiple family members?
Yes, you can share the app with up to seven family or friends at no extra cost through the family location sharing feature.
What should I do if the app is not working properly?
Try restarting your device, check for app updates, and ensure your internet connection is stable. If problems persist, contact support in Settings.
