Online Portal by AppFolio
Online Portal by AppFolio App Info
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App Name
Online Portal by AppFolio
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Price
Free
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Developer
AppFolio, Inc.
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Category
House & Home -
Updated
2026-01-06
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Version
1.33.1
Frequently Asked Questions
How do I access the Online Portal by AppFolio for the first time?
Download the app or visit the portal website, then log in with your provided credentials. If you need help, contact your property manager for setup instructions.
Can I use the portal on my mobile device and desktop?
Yes, the portal is fully responsive and accessible on smartphones, tablets, and desktops via the web or app for seamless use anywhere.
How do I pay my rent or dues through the portal?
Navigate to the Payments section from the dashboard, then select 'Pay Rent/Dues' and follow the prompts to complete your secure payment.
How can I submit a maintenance request?
Go to the Maintenance Requests tab, click 'Submit Request,' fill in the details, and submit. You can track progress within the same section.
What documents can I access on the portal?
You can view and download lease agreements, inspection reports, meeting minutes, and other important documents from the Documents section.
How do I set up automatic rent payments?
In the Payments section, select 'Automatic Payments' and follow the instructions to link your bank account or credit card for recurring payments.
Is there a fee for using the portal service?
Most portal functionalities are included with your rental agreement; check with your property manager if any specific fees apply.
How do I update my payment or contact information?
Go to Account Settings, then select 'Profile' or 'Payments' to update your details securely.
What should I do if I encounter technical issues with the portal?
Try refreshing the page, clearing your browser cache, or switching devices. If problems persist, contact support via the Help section for assistance.
How can I cancel or modify my subscription or account access?
Navigate to Settings > Account or Subscription, then follow the prompts to cancel or change your subscription as needed.
