Official E-ZPass NY
Official E-ZPass NY App Info
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App Name
Official E-ZPass NY
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Price
Free
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Developer
Conduent Incorporated
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Category
Travel & Local -
Updated
2025-12-03
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Version
3.11.1
Frequently Asked Questions
How do I set up the Official E-ZPass NY app for the first time?
Download the app from your store, open it, and follow the on-screen instructions to create an account and link your E-ZPass or Tolls by Mail account.
Can I use the app on both Android and iOS devices?
Yes, the Official E-ZPass NY app is available for free on both Google Play Store and Apple App Store, supporting multiple devices.
How do I check my account balance and toll history?
Open the app, navigate to the 'Account' section, and select 'Balance' or 'Toll History' for detailed information.
How can I pay a Tolls by Mail invoice using the app?
Go to 'Invoices', scan the QR code or enter invoice details manually, then choose your payment method to pay conveniently.
How do I update my vehicle information in the app?
Navigate to 'Settings' > 'Vehicle Information' and follow instructions to add or modify your vehicle details.
How can I find and plan my route using the app?
Use the built-in map feature, enter your destination, and get route suggestions that help avoid traffic and toll delays.
How do I set up or change my payment methods?
Go to 'Settings' > 'Payment Methods' to add, remove, or update your credit card or bank details for transactions.
How can I receive alerts about my toll activity?
In the app, go to 'Notifications' or 'Settings' > 'Alerts' to enable updates about tolls, balances, or account changes.
What should I do if the app is not working properly?
Try restarting the app, update to the latest version, or contact support via the 'Help' section for further assistance.
Is there a subscription fee for using the app's features?
No, the app is free to download and use; payments are only for toll expenses or applicable service fees.
