Nuki Smart Lock
Nuki Smart Lock App Info
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App Name
Nuki Smart Lock
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Price
Free
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Developer
Nuki Home Solutions GmbH
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Category
House & Home -
Updated
2025-12-14
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Version
Varies with device
Frequently Asked Questions
How do I install the Nuki Smart Lock on my door?
Download the Nuki app, follow the step-by-step guide in the app, and attach the lock over your existing lock without drilling or wiring. Check compatibility at www.nuki.io/check.
Can I control the Nuki Smart Lock remotely?
Yes, using the Nuki app on your smartphone or Wear OS smartwatch, you can lock or unlock your door from anywhere with an internet connection.
How do I share access with family or guests?
Open the Nuki app, go to 'Access Management,' and invite users via email or share temporary or permanent access links. They can then unlock your door remotely.
What features are available for automating my door entry?
You can set up Auto Unlock, Night Mode, and create routines through the Nuki app, integrating with smart home systems via the Matter protocol for seamless automation.
How do I set up and customize the Night Mode?
Go to Settings > Modes > Night Mode in the Nuki app, then specify active hours and preferences to automatically lock your door during nighttime for added security.
Are there any subscription fees for using the Nuki Smart Lock?
Basic remote control and access sharing are free, but advanced features or premium services may require a subscription via the app. Check the app for current plans.
How do I upgrade to premium features or subscribe?
Open the Nuki app, go to Settings > Account > Subscription, and select the plan that suits your needs to subscribe or upgrade your service.
What should I do if my lock is not responding?
Ensure your lock is powered on and within Bluetooth range, then restart the device and check your app's connection. Reinstall the app if the issue persists.
Can I use the Nuki Fob or Keypad as alternative access methods?
Yes, you can add accessories like the Nuki Fob or Keypad via the app and assign access credentials for keyless entry without a smartphone.
Is the Nuki Smart Lock compatible with my smart home system?
Most systems via Matter protocol are supported. Check compatibility at www.nuki.io/check, then connect through the app's smart home integration settings.
