National Car Rental
National Car Rental App Info
-
App Name
National Car Rental
-
Price
Free
-
Developer
EAN Services, LLC
-
Category
Travel & Local -
Updated
2025-12-15
-
Version
6.11.1.5950
Frequently Asked Questions
How do I download and set up the National Car Rental app?
Download the app from Google Play or App Store, then follow the on-screen instructions to create an account or log in using your Emerald Club credentials.
How can I make a new reservation using the app?
Open the app, select 'Reserve a Vehicle,' choose your location, dates, and vehicle type, then confirm your booking to complete the reservation.
How do I view my upcoming and past rentals?
Go to 'Trip Details' or 'Rental History' in the app menu to see current reservations and past rentals along with receipts.
What features does the Emerald Club loyalty program provide within the app?
It auto-applies your profile for reservations, tracks credits towards free rentals, shows your tier status, and provides exclusive offers.
How can I extend my existing rental through the app?
Access your current reservation, select 'Extend Rental,' choose the new return date and time, then confirm the changes.
How can I scan my vehicle for contactless checkout at Emerald Aisle locations?
Use the 'Emerald Checkout℠' feature to scan the vehicle in the aisle, review details, and generate a Virtual Pass barcode for quick departure.
What should I do if I encounter issues during booking or with the app?
Try restarting the app, checking your internet connection, or reinstalling. If problems persist, contact customer support via the app's help menu.
Are there subscription or membership fees for using the National Car Rental app?
No, downloading and using the app is free for Emerald Club members, but certain services like upgrades or extra features may have additional costs.
Can I modify or cancel my reservation through the app?
Yes, go to 'My Reservations,' select the booking, and choose 'Modify' or 'Cancel' to make changes as needed.
What should I do if I forget my login credentials?
Use the 'Forgot Password' option on the login screen to reset your password via email or phone verification.
