NAPA PROLink
NAPA PROLink App Info
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App Name
NAPA PROLink
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Price
Free
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Developer
NAPA PROLink
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Category
Auto & Vehicles -
Updated
2025-05-07
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Version
2.5.39
Frequently Asked Questions
How do I start using NAPA PROLink if I am a new user?
Download the app and register for a NAPA AUTO PARTS account on the official website or at your local store, then log in to begin shopping and managing parts.
Can I access NAPA PROLink on my mobile device?
Yes, NAPA PROLink is available for download on both iOS and Android devices through the App Store and Google Play.
How do I scan a vehicle's VIN using the app?
Tap the VIN Scan feature on the homepage, then use your camera to scan the VIN barcode or QR code for vehicle details.
How does the VIN scan decoder work?
Simply scan the VIN barcode or QR code, and the app will automatically display detailed vehicle information and recent vehicle history.
How can I search for parts using NAPA PROLink?
Use the search bar to input keywords or NAPA part numbers, or use the interchange tool to find compatible parts across brands.
How do I place an order for in-store pickup or delivery?
Select the desired parts, choose the pickup or delivery option, and follow the prompts to complete and track your order through the app.
What should I do if I experience issues with order tracking?
Check your order history and status in the app; if problems persist, contact support via the help section or call customer service at (800) 742-3578.
How do I use the same-day delivery feature?
Filter for in-stock parts, check delivery cut-off times, and select the same-day delivery option to get your parts quickly.
Are there any costs associated with using NAPA PROLink?
The app is free to download and use. Shipping costs may apply based on order size and delivery options, with free shipping over $100.
What should I do if the app crashes or encounters a bug?
Update the app to the latest version, restart your device, or contact support at [email protected] for assistance.
