MyZio
MyZio App Info
-
App Name
MyZio
-
Price
Free
-
Developer
iRhythm Technologies, Inc.
-
Category
Medical -
Updated
2024-11-05
-
Version
2.1.1-rc2
Frequently Asked Questions
How do I register and set up my MyZio account for the first time?
Download the app, open it, select 'Sign Up,' and follow the on-screen instructions to create your account and register your Zio ECG monitor.
Can I use MyZio on both Android and iOS devices?
Yes, MyZio is compatible with both Android and iOS devices, allowing seamless access regardless of your smartphone platform.
What features does MyZio offer to help me monitor my health regularly?
MyZio allows symptom logging, device tracking, and access to helpful resources like instructional videos to support your cardiac health management.
How can I log my symptoms during the monitoring period?
Open MyZio, go to 'Symptom Log,' enter your symptoms details, and save. You can view or edit entries in your history.
Does MyZio help me understand my ECG data better?
While MyZio primarily supports device management and symptom logging, it complements your ECG data by providing related resources and tracking your symptoms.
Are there subscription plans or additional costs for using MyZio?
MyZio is generally free with your Zio monitor, but check the app's settings under 'Account > Subscription' for any premium features or updates.
How do I check the shipping status of my Zio monitor using MyZio?
In the app, go to 'Device Tracking' or 'Shipping Status' to view real-time updates on your monitor's delivery journey.
What should I do if I experience errors or issues with the app?
Try restarting your device, checking for app updates, or reinstalling the app. If problems persist, contact customer support via 'Help' or 'Support' in settings.
Can I access instructional videos or guides through MyZio?
Yes, navigate to the 'Resources' or 'Help' section within the app to find setup guides, troubleshooting tips, and instructional videos.
Is my health data secure when using MyZio?
Yes, MyZio uses secure cloud backup and encryption to protect your health information and ensure data privacy.