myVCA
myVCA App Info
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App Name
myVCA
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Price
Free
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Developer
VCA, Inc.
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Category
Medical -
Updated
2025-12-05
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Version
5.10.475
Frequently Asked Questions
How do I get started with myVCA app and set up my pet's profile?
Download the app, create an account, then follow the prompts to add your pet's details. Navigate to 'Profile' > 'Add Pet' to get started easily.
Can I access my pet's medical records through the app?
Yes, after registering your pet, you can view and manage their medical records under 'Health Records' in the app's main menu.
How do I book a veterinary appointment via myVCA?
Tap on 'Appointments', select your preferred date and time, then choose the VCA location or veterinarian. Confirm to complete booking.
What features does the 24/7 vet live chat include?
The live chat connects you with licensed vets for immediate advice on health, behavior, or diet issues, anytime you need assistance.
How can I receive personalized pet care tips from the app?
Input your pet's breed, age, and health info in 'Settings' > 'Pet Info'. The app will then provide tailored advice and reminders.
How do I set reminders for vaccinations or medication schedules?
Go to 'Reminders', tap 'Add Reminder', select the type (vaccination, medication), set the date/time, and save to stay organized.
Are there any subscription fees for using myVCA features?
Basic features are free, but some advanced features like premium care tips or special notifications may require a subscription. Check 'Settings' > 'Subscription' for details.
How do I subscribe or cancel a membership within myVCA?
Navigate to 'Settings' > 'Account' > 'Subscription' to manage your subscription plan—subscribe or cancel as needed.
Is there customer support in case I encounter app issues?
Yes, tap on 'Help' or 'Support' in the app menu to contact customer service or access troubleshooting guides.
What should I do if the app crashes or doesn't load properly?
Try restarting your device, updating the app, or reinstalling it. If issues persist, contact support through 'Help' > 'Contact Us'.
