MyMercy+
MyMercy+ App Info
-
App Name
MyMercy+
-
Price
Free
-
Developer
-
Category
Medical -
Updated
2025-07-16
-
Version
11.4.3
Frequently Asked Questions
How do I create an account to start using MyMercy+?
Visit https://www.mymercy.net and follow the registration prompts to create your account easily.
Is MyMercy+ compatible with Apple Health and how do I connect it?
Go to Settings > Connected Devices in the app, then link your Apple Health (HealthKit) account to sync your health data.
How can I view my test results and medication list on MyMercy+?
Log in, navigate to the 'Health Records' section, and select 'Test Results' or 'Medications' for detailed information.
Can I schedule or manage appointments through MyMercy+?
Yes, go to the 'Appointments' tab within the app to book, reschedule, or view upcoming appointments.
How do I access virtual care or chat with my healthcare provider?
Use the 'Secure Messaging' feature or select 'Virtual Visit' from the menu to consult with your provider remotely.
How can I receive reminders for medication or health screenings?
Navigate to Settings > Reminders, then create custom alerts for medications and upcoming health checks.
Are there any subscription or premium features in MyMercy+ I should pay for?
Most core features are free; check Settings > Subscription for any optional premium services offered by the app.
Is there a fee for virtual visits or messaging with my doctor?
Virtual visits may be covered by your insurance or healthcare plan; verify details in the app or contact support for clarification.
What should I do if I experience technical issues with the app?
Try restarting the app or reinstalling it; for further help, visit Settings > Support or contact customer service via the app.
Can I access my family members' health information on MyMercy+?
Yes, if authorized, you can add family members under 'Family Accounts' in the app for centralized health management.
