MyMCI
MyMCI App Info
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App Name
MyMCI
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Price
Free
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Developer
DigitalMCI
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Category
Lifestyle -
Updated
2025-10-31
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Version
6.5.1
Frequently Asked Questions
How do I register and set up MyMCI for the first time?
Download the app, open it, and follow the onboarding instructions to create an account using your MCI number or personal details. Access all features once registered.
Can I access my MCI services without using shortcodes?
Yes. After logging into MyMCI, you can activate services, purchase packages, and manage your account directly through the app's intuitive interface.
How do I check my current balance and remaining data?
Go to 'Balance & Packages' from the main menu. Your prepaid credit, data, and active packages are displayed on this screen.
How can I view and pay my bills using MyMCI?
Navigate to 'Billing & Payments' in the app, select your bill, view details, then follow the prompts to pay via available payment options.
How do I transfer credit between lines or convert to postpaid?
Go to 'Credit Transfer' or 'Line Management' in the app menu, select your options, and enter required details to complete the transfer or conversion.
How can I activate or deactivate my mobile line?
Tap 'Line Activation' or 'Deactivation' from the main menu, choose your line, and follow prompts to manage its status.
What are the steps to manage or purchase service packages?
Visit 'Packages' section, browse available options, then select and confirm your purchase. Manage active packages under 'My Packages'.
How do I update or manage my health-related information within MyMCI?
Navigate to 'Health Management', then access your medical records, prescriptions, or appointment settings to update or review information.
Can I schedule health appointments through the app?
Yes. Go to 'Appointment Scheduling', choose your healthcare provider, select a date and time, then confirm your appointment.
What should I do if the app crashes or experiences bugs?
Try closing and reopening the app, ensure it's updated to the latest version, or reinstall if needed. Contact support if issues persist.
