MyFrontier
MyFrontier App Info
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App Name
MyFrontier
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Price
Free
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Developer
Frontier Communications
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Category
Communication -
Updated
2025-11-19
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Version
4.31.1
Frequently Asked Questions
How do I create or log into my MyFrontier account?
Download the app from your device's app store, then open it and choose 'Sign Up' or 'Log In' to access your account. Follow the prompts to verify your information.
Can I use MyFrontier on multiple devices?
Yes, you can access your account from multiple devices by logging in with your credentials. Ensure your account details are synchronized for seamless management.
How do I upgrade my internet or TV plan through the app?
Open MyFrontier, go to ‘Services,' select ‘Upgrade,' choose your desired plan or add-ons, then follow the prompts to confirm the change.
Where can I view my billing and payment history in the app?
Navigate to ‘Billing' > ‘Payment History' within the app to view your current and past bills, along with payment details.
How do I set up Auto Pay or Paperless Billing in MyFrontier?
Go to ‘Account Settings' > ‘Billing Preferences' to enable Auto Pay or Paperless Billing for convenient, automatic payments and statements.
How can I track my service orders or installation progress?
Visit ‘Orders' or ‘Support' section to view real-time updates on your service requests, installation, or troubleshooting tickets.
What should I do if I experience connection issues?
Access the ‘Help Center' or use the virtual assistant in the app for troubleshooting guides or to reboot your gateway or modem remotely.
How do I find exclusive offers or rewards in MyFrontier?
Check the ‘Rewards' section in the app for personalized discounts, promotions, and exclusive offers available for loyal customers.
Is there a way to customize notification preferences in the app?
Yes, navigate to ‘Settings' > ‘Notifications' to choose which alerts you want to receive, such as billing updates or service reminders.
Can I manage or cancel my services directly from the app?
Yes, go to ‘Services' > ‘Manage' to modify, upgrade, or cancel your plans as needed, all through a user-friendly interface.
