My Verizon
My Verizon App Info
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App Name
My Verizon
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Price
Free
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Developer
Verizon Consumer Group
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Category
Tools -
Updated
2025-12-07
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Version
21.4.6
Frequently Asked Questions
How do I create and log into my Verizon account in the My Verizon app?
Download the app, open it, and select 'Sign Up' or 'Log In.' Follow the prompts to enter your Verizon account details or register a new account via Settings > Account.
Can I view my current usage and bill details on the app?
Yes, open the app, go to the Dashboard or Bill section to see your usage, current balance, and detailed billing information easily.
How do I switch between my Mobile and Home Internet accounts within the app?
Use the tab bar or menu to switch between account types—navigate to Settings > Accounts and select the desired service.
What steps do I follow to upgrade my device or plan through the app?
Go to the Shop or Plans section, browse options, select your preferred device or plan, and follow the checkout process in the app.
How can I schedule automatic payments using My Verizon?
Navigate to Payments > AutoPay in the app, set your payment method, and turn on AutoPay for seamless, automatic billing.
How do I make a one-time payment for my Verizon bill?
Go to Payments > Make a Payment, select your account, enter payment details, and confirm the transaction in the app.
What should I do if I forget my login password?
On the login screen, tap 'Forgot Password,' then follow the prompts to reset your password via email or SMS.
How do I troubleshoot internet connection issues using the app?
Navigate to Support > Troubleshooting or Device Help for guided tips or chat with Verizon Assistant for assistance.
Can I manage international plans and services within the app?
Yes, go to the Plans or International section within the app to view, modify, or add international services as needed.
Is there a way to contact Verizon customer support directly through the app?
Yes, access Support > Chat or Help in the app for 24/7 assistance from Verizon customer service.
