My Verisure
My Verisure App Info
-
App Name
My Verisure
-
Price
Free
-
Developer
Securitas Direct - Verisure
-
Category
House & Home -
Updated
2026-01-13
-
Version
10.163.2
Frequently Asked Questions
How do I set up the My Verisure app for my home security system?
Download the app from your device's app store, register your Verisure account, and follow the setup instructions provided within the app or on the Verisure customer portal under Support > Setup.
Can I control my security system remotely with the app?
Yes, you can arm/disarm your alarm, view live video, and check status remotely via the app's main dashboard after logging in.
What are the main features available in the My Verisure app?
The app allows remote control, real-time alerts, live video viewing, activity logs, user management, and customization of security settings for flexible security management.
How can I view live video feeds from my surveillance cameras?
Navigate to the 'Cameras' section within the app, select your camera, and tap 'Live View' to monitor your property anytime.
How do I update my personal details or download invoices in the app?
Go to ‘Settings > Profile' to update details, and select ‘Invoices' from the menu to download your billing documents.
Is there a subscription fee to use the My Verisure app?
Basic app functionalities are included with your security system subscription; additional services may require specific plans, check your account details through Settings > Subscription.
What should I do if I forget my app login password?
Use the 'Forgot Password' option on the login screen, then follow the instructions sent to your registered email to reset your password.
Can I manage multiple properties with one account?
Yes, the app supports managing multiple locations by adding each property within your account under ‘Properties' in the app menu.
What should I do if the app crashes or isn't working properly?
Try reinstalling the app, ensure your device software is updated, or contact Verisure customer support via the app or website for assistance.
