My Disney Experience
My Disney Experience App Info
-
App Name
My Disney Experience
-
Price
Free
-
Developer
Disney
-
Category
Travel & Local -
Updated
2025-12-24
-
Version
8.17
Frequently Asked Questions
How do I create an account and log in to the My Disney Experience app?
Download the app, open it, tap 'Sign Up' or 'Log In,' and follow prompts to create an account or access your existing Disney account via the login screen.
Can I use the app offline during my park visit?
Most real-time features require internet; download park maps and plans in advance for offline access, and ensure your device has enough storage beforehand.
How does the Disney Genie feature help me plan my day?
Access Disney Genie through the menu, input your preferences, and it creates customized itineraries that suggest attractions and optimal visit times to reduce wait times.
How can I view wait times and park hours on the app?
Open the app, go to the interactive map or 'Park Info' section to see current wait times, park hours, showtimes, and character greeting schedules.
How do I make dining reservations or mobile orders via the app?
Navigate to 'Dining' or 'Reservation,' select a restaurant, and follow prompts to book or place mobile orders, reducing wait times.
How can I link my MagicBand+ to the app?
Go to 'Menu,' select 'MagicBand,' tap 'Link' and follow instructions to connect your MagicBand+ for seamless park access and payments.
Are there any costs or subscriptions for using the app's premium features?
Most features are free; some services like Memory Maker or Disney PhotoPass photos may involve additional charges, which can be purchased within the app.
What should I do if the app isn't updating wait times correctly?
Ensure your device has an active internet connection, refresh the app, or restart your device. Check app permissions and update to the latest version.
Can I share my plans and reservations with friends or family?
Yes, tap 'Share' within the app to send plans through messages or email, facilitating group coordination for your Disney trip.
How do I contact support if I encounter technical issues?
Go to 'Settings' > 'Help & Support,' or email [email protected] for assistance with app-related questions or problems.