MTA TrainTime
MTA TrainTime App Info
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App Name
MTA TrainTime
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Price
Free
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Developer
MTA (Metropolitan Transportation Authority)
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Category
Maps & Navigation -
Updated
2026-01-07
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Version
10.0.9
Frequently Asked Questions
How do I get started with MTA TrainTime app?
Download the app from your store, open it, and follow prompts to set up your account. You can then search for routes and favorite your regular trips to start using its features easily.
Can I buy tickets directly through the app?
Yes, tap the 'Buy Tickets' feature, choose your route, and pay with Google Pay or credit/debit cards. You can also split payments between two cards if needed.
How do I plan a trip using the app?
Use the 'Plan Trip' feature by entering your origin and destination stations. Save your favorite routes for quick access, and view departure times and transfer details.
How can I track my train in real-time?
Use the 'Train Tracking' feature to see live GPS updates of your train's location on the map, updated every few seconds for accuracy.
How do I view the layout of train cars and crowded areas?
Tap on your train details to view the car layout, including occupancy levels, helping you choose the best spot for your ride.
How can I receive alerts about delays or schedule changes?
Enable push notifications in settings. The app will notify you immediately about delays, schedule modifications, or track updates for your favorite routes.
Is there a way to save my favorite routes for quick access?
Yes, tap the 'Favorite' icon next to your regular routes to save them. This allows quick trip planning and instant updates on those trips.
What should I do if I encounter a payment issue?
Check your payment method in 'Settings' > 'Payment Methods.' If issues persist, contact support via the in-app chat for assistance.
Can I get customer support directly within the app?
Yes, use the 'Chat Support' feature to connect with customer service instantly for any help or troubleshooting you need.
What should I do if the app crashes or doesn't load properly?
Try restarting the app or your device. Ensure your app is updated to the latest version. If issues continue, contact support through the in-chat feature.
