meShare

Frequently Asked Questions

How do I set up my meShare app for the first time?

Download meShare from your app store, create an account, and log in. Tap the '+' icon on the dashboard, select your device type, and follow the in-app pairing guide. Ensure your phone and device are on the same Wi-Fi network. Path: Home > Add Device.

Which smart devices are compatible with the meShare app?

meShare supports a wide range of IoT devices including smart plugs, switches, cameras, sensors, and more from major brands. Check the 'Compatible Devices' list in the app's help section to confirm. Path: Settings > Help > Compatibility List.

Can I control my devices remotely when I'm away from home?

Yes, thanks to meShare's cloud integration, you can control and monitor your devices from anywhere with an internet connection. Simply log in to your account on your smartphone, and all connected devices will be accessible. Path: Home > Cloud Remote Access.

How do I set up scheduled actions for my connected devices?

Open the device you want to schedule, tap 'Schedule' or 'Timer', then set the desired time and days. You can create multiple schedules per device, and the cloud will automatically trigger them. Path: Home > [Device] > Schedule.

Is it possible to share device access with family members or friends?

Absolutely. Navigate to the device settings, tap 'Share Device', and enter the email or meShare ID of the person you'd like to grant access to. They'll receive an invitation and can control the device once accepted. Path: Home > [Device] > Share.

How do I view live video from my meShare cameras and use two-way audio?

Tap on the camera device from your dashboard to open the live view. To speak, press and hold the microphone button to talk, and release to listen. Make sure your camera's speaker and mic are enabled. Path: Home > Camera > Live View.

Does meShare offer a free plan or is it subscription-based?

meShare is free to download and use for basic device control and scheduling. However, advanced cloud features like extended video storage, multi-user sharing, and enhanced automation may require a paid subscription. Path: Settings > Subscription.

What are the costs and benefits of the meShare premium subscription?

Premium plans vary by region but typically include unlimited cloud recording, priority customer support, advanced automation rules, and family sharing. Check current pricing under Settings > Subscription > Plans. Start with a free trial to explore features.

How do I cancel my meShare subscription and what happens to my data?

Go to Settings > Subscription, select 'Cancel', and confirm. After cancellation, you'll lose premium features but keep basic access. Cloud recordings may be deleted after 30 days; download anything important beforehand. Your device control remains active.

My device is offline in the app. How do I fix this connection issue?

First, power-cycle the device and your router. Ensure your phone and device are on the same 2.4GHz Wi-Fi. If still offline, remove the device from the app, re-pair it, and check for firmware updates. Path: Home > Device > Settings > Remove & Re-add.