Merkury Smart
Merkury Smart App Info
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App Name
Merkury Smart
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Price
Free
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Developer
Merkury Innovations
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Category
House & Home -
Updated
2025-12-09
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Version
3.11.0
Frequently Asked Questions
How do I set up the Merkury Smart app for the first time?
Download the app from the App Store or Google Play, create an account, and follow on-screen instructions to connect your compatible devices via Settings > Add Device.
Can I control multiple smart devices with one app?
Yes, the Merkury Smart app allows you to add and manage multiple devices like cameras, lights, and plugs from a single interface through Settings > Add Device.
How do I connect my smart devices to the Merkury Smart app?
Open the app, go to Settings > Add Device, then follow prompts to connect supported devices via Wi-Fi or Bluetooth, following on-screen instructions.
What are the main features of the Merkury Smart app?
It supports live HD streaming, device control, scheduling, motion alerts, automatic recordings, and voice control with compatible assistants like Alexa and Google Assistant.
How can I set up automated routines or schedules?
Navigate to the Routines tab or Schedule section in the app, then follow prompts to create custom automation rules for your devices based on time or events.
Does the app support remote control and monitoring when I'm away from home?
Yes, you can control and monitor your devices remotely via the app's secure cloud connection anytime, anywhere with your smartphone.
Are there any subscription plans or in-app purchases for advanced features?
The app offers basic functionalities for free, but advanced features like extended cloud storage or premium support may require subscription or in-app purchases via Settings > Subscription.
How do I upgrade or manage my subscription in the app?
Go to Settings > Account > Subscription to view, upgrade, or manage your subscription plans and payment options.
What should I do if my device is not responding or connecting?
Try restarting the device and app, ensure your Wi-Fi is stable, and re-add the device through Settings > Add Device following the setup instructions.
How secure is my data when using the Merkury Smart app?
The app uses encryption protocols to protect your data, and you have control over sharing permissions through Settings > Privacy in the app.
